Terms of Service

Destination Wagyu Terms of Service

Welcome to Destination Wagyu! By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read these carefully before using our site. If you do not agree with these terms, you should not use our services.

1. Acceptance of Terms

By visiting our website, creating an account, placing an order, or using any of our services, you agree to these Terms and Conditions. We may modify these terms at any time, and such changes will be effective immediately upon posting on our website. Your continued use of the site constitutes acceptance of any updated terms.

2. Use of Website

You agree to use our website and services for lawful purposes only. You are prohibited from:

  • Engaging in any activity that interferes with or disrupts the website or its security features
  • Attempting to gain unauthorized access to our systems or user data
  • Misusing our content, including reproducing or distributing it without permission
  • Providing false or misleading information when creating an account or placing an order
3. Orders and Payments

When you place an order with Destination Wagyu, you agree to provide accurate payment and shipping information. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or descriptions, or issues with your payment method.

All prices are listed in U.S. dollars, and we accept the payment methods listed at checkout. Full payment is required at the time of purchase.

4. Shipping and Delivery

We strive to process and ship orders promptly. Delivery times may vary based on your location and the shipping method chosen. Please review our Shipping Policy for more details on expected delivery times and procedures.

Destination Wagyu is not responsible for any delays caused by shipping carriers, weather conditions, or other factors beyond our control. Once your order has been shipped, you will receive tracking information to monitor your delivery.

5. Returns and Refunds

Due to the perishable nature of our products, all sales are final. We do not accept returns. However, if you experience any issues with your order (e.g., damaged products, incorrect items), please contact us immediately, and we will work with you to resolve the matter.

Please refer to our Refund Policy for more details.

6. Subscription Services

Destination Wagyu offers subscription-based services, including recurring deliveries of our Wagyu beef. By signing up for a subscription, you agree to be billed on a recurring basis according to the subscription plan you choose. You may manage or cancel your subscription at any time through your account settings.

Please review our Subscription Policy for further information.

7. Limitation of Liability

Destination Wagyu is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or services. This includes but is not limited to, damages for lost profits, loss of data, or other intangible losses resulting from your use or inability to use our site or products.

8. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Destination Wagyu and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, or distribute any content from our website without express written permission.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of California. Any disputes arising from these terms or your use of our website will be subject to the exclusive jurisdiction of the courts located in California.

10. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at contact@destinationwagyu.com.

 

A. SMS Terms & Conditions

  1. SMS Consent Communication
    Phone numbers collected for SMS consent are used to send Destination Wagyu (“DW”) text messages. We do not share phone numbers with third parties for their marketing.

  2. Types of SMS Communications
    If you consent to receive Destination Wagyu texts, you may receive:

  • Order confirmations and updates

  • Shipping and delivery notifications (including tracking)

  • Subscription reminders and renewal notices

  • Customer support replies

  • Product tips and preparation guides

  • Promotions and special offers (optional)

  • Billing inquiries

  1. Message Frequency
    Message frequency may vary. You may receive up to 4 SMS messages per week regarding your orders, delivery updates, subscription reminders, support messages, promotions, and billing inquiries.

  2. Fees
    Standard message and data rates may apply, depending on your mobile plan and carrier. International messaging rates may vary.

  3. Opt-In Method
    You may opt-in to receive SMS messages from Destination Wagyu by submitting our online forms and/or selecting the SMS consent box at checkout on our website: https://destinationwagyu.com
    (Primary online form: https://destinationwagyu.com/pages/contact)

  4. Opt-Out Method
    You can opt out at any time by replying STOP to any message. You can also request removal via our contact page: https://destinationwagyu.com/pages/contact

  5. Help
    For help, reply HELP to any message. You can also visit https://destinationwagyu.com/pages/contact or call us at (310) 683-7076.

Additional Options
If you do not wish to receive SMS messages, do not check the SMS consent box on our forms or at checkout.

  1. Standard Disclosures

Business Details (for compliance)
Destination Wagyu
8605 Santa Monica Boulevard #49130, West Hollywood, CA 90069
Website: https://destinationwagyu.com