Frequently Asked Questions

How is Your Wagyu Meat Delivered?

We ensure the utmost care and precision in shipping our premium Wagyu meat to maintain its exceptional quality. Your order is shipped via FedEx 2nd Day Air or overnight air, on Mondays through Thursdays to guarantee weekday delivery.

Each shipment is meticulously packed in a robust cooler box, utilizing ice gel packs to keep the meat at the ideal temperature. While the meat generally arrives frozen, slight thawing is perfectly normal and does not affect its quality; it can be safely refrozen, though each refreeze slightly reduces quality, so thaw only what you plan to cook.

To preserve the meat’s peak freshness, we employ rapid blast freezing at approximately -30 degrees Fahrenheit and expertly vacuum seal each package. This process ensures that you receive your Wagyu meat in pristine condition, without any risk of freezer burn.

Where Does Our Wagyu Meat Come From?

We name the origin of every cut. Our Japanese A5 Wagyu comes from Miyazaki, Kagoshima and Hyogo (Kobe Wine), and our Australian Wagyu from established farms such as Stone Axe, Margaret River and Sir Harry. We work directly with farms and their long-standing distributors, and every Japanese A5 order ships with its certificate of authenticity.

Why Choose Destination Wagyu for Your Wagyu Meat?

Every cut is labeled with its origin and grade, Japanese A5 orders include a certificate of authenticity, and our concierge can help you choose by text at (310) 683-7078. Every order arrives perfect, and if anything isn't right, we will always make it right.

What Should I Do If There Is a Problem with My Order?

If you encounter any issues with your order, we are here to help. Please reach out to us via email at contact@destinationwagyu.com, call us, or text a member of our concierge team. We are committed to ensuring you are extremely pleased with your purchase and will go to great lengths to resolve any concerns to your complete satisfaction.

Is Your Wagyu Meat Grass-Fed?

Wagyu calves start on pasture and grass, then move to a long grain-finishing period of rice straw, corn and barley that builds Wagyu marbling. Japanese A5 cattle are typically grain-finished for well over a year. Australian Wagyu feeding varies by farm and is listed on each product page.

How Are the Animals Treated and What Is Their Quality of Life?

At Destination Wagyu, we prioritize the well-being of our animals, ensuring they lead a comfortable and stress-free life. Here's how the farms we work with in Japan and Australia care for their Wagyu:

  • Comfortable Living Conditions: The Wagyu cattle are provided with spacious environments that allow them to roam freely and graze on natural grasses.
  • Stress-Free Environment: Our partners ensure a low-stress environment for the cattle, which is crucial for producing tender, flavorful Wagyu beef.
  • Specialized Care: The animals receive attentive care from expert handlers who monitor their health and well-being closely.

This meticulous care and attention to detail ensure that the Wagyu meat we provide is of the highest quality, reflecting our commitment to excellence from farm to table.